Our Quality Management Policy

Dear Stakeholders,

At Mindwork, we aim to provide our customers with the best software solutions and ensure continuous customer satisfaction. In this regard, we have adopted the ISO 9001 Quality Management System (QMS) standards. We are pleased to share our quality-focused approach across all our company processes with you.

Our Quality Management Policy:

1. Customer Focus: Our primary goal is to fully understand the needs of our customers and to continuously meet these needs with the highest quality standards, ensuring their ongoing satisfaction.

2. Leadership: Our management team provides the necessary leadership for the effective implementation and continuous improvement of the Quality Management System, and commits to raising quality awareness among our employees.

3. Employee Participation: We encourage all employees to participate in quality processes, and by continuously developing their knowledge and skills, we ensure progress toward our quality goals.

4. Process-Oriented Approach: We manage all our business processes with a process-based approach to ensure efficiency and effectiveness. We regularly monitor the performance of these processes and make improvements as needed.

5. Continuous Improvement: By meeting the requirements of the ISO 9001 standard, we continuously review and improve our Quality Management System. We actively assess feedback from customers to make improvements in all areas.

6. Data-Driven Decision Making: We make our quality-related decisions based on reliable data and analyses, ensuring that we continue to make accurate and effective decisions.

7. Collaboration and Stakeholder Management: We commit to working in close collaboration with our suppliers, business partners, and all stakeholders, strengthening our relationships by ensuring mutual benefits.

At Mindwork, we are committed to implementing these quality management policies and providing the necessary resources and environment for all our employees to act in line with them. We expect the contribution of all our employees and stakeholders in achieving our quality goals, and we thank them for their support and cooperation in this process.

Sincerely.